Carl Burgess has over 25 years of combined experience in Information Technology Security management and operations in both government and industry.

Since joining QVC, Mr. Burgess has presided over the implementation and development of a comprehensive Information Security Program for QVC. Carl sets the strategic information security and compliance goals for the company.  He leverages his business and personal contacts to stay abreast of the ever changing security landscape.  Carl is responsible for incorporating the information compliance program into the framework of business operations to ensure compliance with all regulatory statutes. 

Carl is a retired Non Commissioned Officer of the U.S. Army, his last military assignment was with the White House Communications Agency (WHCA) where he was responsible for the Communications Security for the 17 Acre White House compound; Mr. Burgess entered the private sector in 1998, becoming Manager of Information Security of the $12 billion Pratt & Whitney division of United Technologies Corporation. In that position Carl restructured the Information Security department, significantly improving end user customer support on a world-wide basis while simultaneously reducing cost each year. Carl led the effort to develop the security requirements for the Joint Enterprise Network (JEN) for the Joint Strike Fighter Program (JSF) which was awarded the Collier Trophy for aerospace excellence. 

Carl expanded his priorities and joined Fairchild Semiconductor and presided over the development and implementation of a comprehensive Information Security Program.  Carl incorporated strategic thinking business processes that led to the creation of a local security forum for the sharing of information security ideas throughout the state of Maine. Carl was responsible for the development of the Fairchild's Enterprise Control Center (ECC), which provided a shared entry point to develop the framework to assess the impact and identify any issues related to system changes.  The ECC included the change management team, the performance monitoring team, and the service desk.  By combining these pieces into one cohesive unit Carl was able to achieve a reduction of service desk calls for application issues and to reduce security incidents and improve the overall performance of system applications.  Carl led the Information Audit team, where he successfully developed and implemented an Internal Control framework for compliance with Sarbanes Oxley.

Carl holds a B.S. in Management Information Systems, and an M.S. in Management. He is a Certified Information Security Professional (CISSP), and a Certified Information Security Manager (CISM).